Legal

Terms of use

Last updated 10 November 2026

These terms govern your use of the GIX Credit website and platform at gixcredit.com ("GIX Credit", "we", "us"). By creating an account or using the platform, you agree to them on behalf of yourself and the organisation you represent.

1. What GIX Credit is

GIX Credit is a technology marketplace that lets holders of letters of credit present them to banks and financiers, and lets those financiers place bids. GIX Credit is not a bank, does not lend, does not hold client money and does not guarantee any transaction. Any financing is a direct agreement between the parties, under their own documentation and approvals.

2. Accounts and access

  • Each user belongs to one organisation and is given a role by that organisation's administrator or by GIX Credit.
  • You must keep your password and authenticator device secure, and tell us immediately if you suspect misuse.
  • Two-factor sign-in is compulsory for some account types, including financiers and platform staff.

3. Your responsibilities

  • Information and documents you upload must be genuine, accurate and yours to share.
  • You must not list an LC, invoice or bill of lading that is already financed elsewhere, or attempt to finance the same instrument twice.
  • You must comply with all laws that apply to you, including sanctions, anti-money-laundering and foreign exchange rules.

4. The document pre-check

The pre-check is an automated screen that uses artificial intelligence to compare documents with the LC terms, UCP 600 and ISBP 821. It may miss issues or flag issues that a bank would accept. It is not a bank's examination and must not be relied on as one.

5. Fees

Any platform fee is shown before an exporter accepts a bid. Commercial terms for financiers and partners are agreed separately.

6. Records

Actions on the platform are recorded in an audit log for security, compliance and dispute resolution. You agree that these records may be used as evidence of what happened on the platform.

7. Suspension

We may suspend or close access to protect users, the platform or the integrity of transactions, including where we suspect fraud, double financing or a breach of these terms.

8. Liability

The platform is provided on an "as is" basis. To the extent the law allows, GIX Credit is not liable for losses arising from decisions made by users, from the pre-check, or from a counterparty's failure to perform.

9. Changes

We may update these terms. We will show the date of the latest version on this page, and tell registered users about material changes.

10. Contact

Questions about these terms can be sent through the contact page.